Chapter 1 – Introduction 

These Terms and Conditions (“Terms”) govern the conditions of use of the website and mobile application eStudent AI (“Application” or “Platform”), developed and operated by 8BYTES DIGITAL VENTURES SRL, and constitute a binding legal agreement between the user and the platform operator. 

The eStudent AI Application is designed as a digital support tool in the educational process, offering access to AI (artificial intelligence) functionalities, storage of educational documents, content generation, note management, academic organization, and auxiliary functions such as notifications, resource centralization, and automated testing services. 

By using the Application, any person who accesses, installs, creates an account, or uses any of the Platform’s functionalities undertakes to fully comply with the provisions of these Terms. If you do not agree with these Terms, you are kindly asked not to use the Application. 

1.1 Platform Operator Identification Details 

Operator: 8BYTES DIGITAL VENTURES SRL 

Trade Register No.: J2024000560137 

Tax Identification Code (CUI): RO 49612762 

Registered office: Constanța County, Constanța Municipality, Bd. Ferdinand no. 94, Bl. F19B, Sc. B, Ground Floor, Ap. 12 

Email address: [email protected] 

1.2 Definitions 

Within this document, the following terms shall have the meanings set out below: 

• Application: the mobile software solution named “eStudent AI”, distributed through official platforms (e.g., Google Play, App Store), including its associated components (API, cloud, web interface, AI services). 

• Operator: 8BYTES DIGITAL VENTURES SRL, a Romanian legal entity that owns and administers the Application. 

• User: any natural person (e.g., student, pupil, teacher, parent) or legal entity (e.g., university, high school, educational institution) that creates an account in the Application and uses its services, for personal or institutional purposes. 

• Consumer: a User who is a natural person acting for purposes outside their commercial, industrial, production, artisanal, or liberal activity, in accordance with Government Emergency Ordinance no. 34/2014. 

• Account: an individual or institutional profile, secured by authentication, that allows access to the Platform’s functionalities. 

• Content: all files, documents, AI responses, notes, and conversations generated, uploaded, or saved by the User within the Platform. 

• Services: the functionalities available in the Application, including but not limited to: educational assistance through AI, document storage, test generation, note structuring, automated analysis of materials, technical support, invoice generation, payment processing, etc. 

1.3 Acceptance of Terms 

By creating an account or by using the Application, the User expressly agrees to: 

• the content of these Terms; 

• the Privacy Policy available in the Application; 

• compliance with applicable national and European legislation, including data protection rules (GDPR) and copyright; 

• the use of services exclusively for legal, academic, and non-commercial purposes (except where permitted by express agreement with the Operator). 

The Application may not be used directly by persons under the age of 14. The contract is concluded exclusively by the parent or legal guardian on behalf of the minor, who assumes in full the rights and obligations arising from this agreement. Any account created for a minor under 14 must be registered by the legal representative, using the latter’s data. 

Use of the Application by Users aged between 14 and 18 is permitted with the prior, express, and written consent of the parent or legal guardian. Account registration must be carried out or confirmed by the legal representative. The processing of personal data of these users is carried out exclusively on the basis of the consent of the holder of parental responsibility, in accordance with Art. 8 of Regulation (EU) 2016/679 and Art. 6(1) of Law no. 190/2018. 

Accounts identified as belonging to minors under 14 registered without compliance with the above conditions will be suspended until the situation is regularized by the legal representative. 

The parent or guardian who registers or authorizes the use of the Application by a minor is responsible for compliance with these conditions and for the activity carried out by the minor on the platform. 

In the event that the User is an educational institution, acceptance of these terms presupposes the existence of a contractual relationship concluded with the Operator and the obligation to comply with the conditions agreed upon in that contract. 

1.4 Applicability of Terms 

These Terms apply to: 

• all individual Users, regardless of subscription type (free or paid); 

• institutional users who access the Application through an account provided by a partner institution; 

• personnel designated by partner institutions for account administration (e.g., teachers, IT administrators); 

• all forms of interaction with the Application, regardless of the device used (phone, tablet, web). 

The Terms may be supplemented by additional contractual provisions in the case of institutional or commercial collaborations. In the event of a conflict, the contractual provisions shall prevail over this document. 

1.5 Modification of Terms 

8BYTES DIGITAL VENTURES SRL reserves the right to modify these Terms at any time. The updated version will be published in the Application and on the official website. Users will be notified through accessible means (push notifications, email, banners). 

The User who does not agree with the modifications has the right to close their account before the effective date of the new provisions, without additional costs. Continued use of the Application after the effective date constitutes acceptance of the modifications. 

Chapter 2 – Description of Services 

The eStudent AI Application is a digital educational tool designed to support the learning and academic organization process through innovative means based on artificial intelligence. The Platform offers users an integrated suite of services covering a wide range of educational needs, individual or institutional. 

These services may vary depending on the type of account (individual or institutional), the level of access (free or paid subscription), and the functionalities activated in the user’s account. 

2.1 Educational assistance through AI 

The Application integrates an advanced artificial intelligence (AI) system capable of processing questions, documents, and educational materials, providing responses and suggestions based on content uploaded by the user or on general knowledge sources. 

This service is informational and supportive in nature; the absolute accuracy or correctness of the responses is not guaranteed. Users are encouraged to verify information and use it as a complement to their own study or teaching activities. 

2.2 Upload, processing, and organization of documents 

Users may upload personal documents to the Application (notes, course materials, PDF files, .docx, .pptx, etc.), which are subsequently stored securely in the Platform’s cloud infrastructure. These documents may be: 

• analyzed by AI for extracting relevant information; 

• used for generating questions, answers, or summaries; 

• organized into categories and labeled according to the user’s preferred academic structure. 

All uploaded files are considered confidential, being accessible only to the user who uploaded them and, in a controlled manner, to the AI processing system. 

2.3 Smart notes and academic structuring 

The Application allows users to create iNotes – advanced digital notes – which can be completed manually or generated automatically from uploaded documents or the User’s conversations with the AI. Users can classify these notes, add additional explanations, set priorities, and organize materials according to progress and learning style. 

The information structuring functionality aims to improve the student’s personal organization and support efficient learning habits. 

2.4 Question generation and self-assessment 

Based on documents and previous interactions, users may request the generation of answered questions, questionnaires, or mini-tests, which can be used for self-assessment or for preparation for exams. 

The responses provided by the AI are personalized based on the learning history, the user’s files, and their academic profile, but may contain errors or omissions. The Operator does not guarantee the user’s academic success based solely on these functionalities. 

2.5 Institutional services 

For Users who are legal entities, in particular educational institutions (universities, colleges, high schools, schools), the Application offers extended services through the conclusion of a separate contractual agreement. These may include: 

• creation of multiple accounts for students or pupils, centrally administered; 

• customization of the interface with the institution’s visual identity; 

• generation of usage reports (upon request); 

• differentiated access for teachers and coordinators; 

• integration with existing educational systems (upon request). 

The rights and obligations of institutions are governed by the specific contract concluded with 8BYTES DIGITAL VENTURES SRL, and access to individual student data is permitted only under the conditions allowed by applicable legislation and in compliance with GDPR principles. 

2.6 Support services 

Users may contact the eStudent AI team for technical assistance, questions regarding the operation of the Application, or requests concerning their personal data. Support is provided via email as well as through contact forms in the Application. 

2.7 Right of use and license 

The User is granted a limited, revocable, non-transferable, and non-exclusive license to access and use the Application, in accordance with these Terms. The license is granted exclusively for personal, educational, and non-commercial use, unless otherwise agreed through a separate contract concluded between 8BYTES DIGITAL VENTURES SRL and a partner institution. 

Any use of the Application that exceeds the limits of this license is prohibited, including but not limited to: 

• copying, reproducing, modifying, distributing, or publishing the code, content, or interface of the Application; 

• commercial use, sub-licensing, or providing the Application to third parties without the express consent of the owner; 

• reverse engineering, decompilation, or attempts to obtain the source code of the Application. 

Any unauthorized use results in account suspension and, where applicable, the legal liability of the user. 

Chapter 3 – Account Creation and Authentication 

In order to use the services offered by the eStudent AI Application, each User must hold an active account, created individually or allocated within an institutional partnership. The account constitutes the single point of access to the Platform’s functionalities and is protected by secure authentication mechanisms. 

3.1 Registration process 

Account creation involves completing an electronic registration form, available in the Application, followed by email address validation. The Platform uses the Firebase Authentication system, a service provided by Google, for secure authentication, encrypted storage of access data, and prevention of unauthorized access. 

For account registration, the User is required to provide the following information: 

• Last Name and First Name: used for personal identification in the Application, interface personalization, and document issuance. 

• Valid email address: required for account confirmation, official communications, system notifications, and, where applicable, sending invoices or tax documents. 

• Mobile phone number (optional): required for account confirmation, if the User chooses this option. 

• Password: the password must meet the minimum complexity requirements imposed by Firebase Authentication and is stored in encrypted form. 

• Physical address (optional): requested only for users who request the issuance of invoices that require this information, in accordance with tax regulations. 

• CNP or CUI (optional): data collected exclusively for tax purposes, at the request of the user or institution, for the purpose of issuing accounting documents in compliance with applicable legislation. 

The data requested is collected on the basis of the performance of the contract between the User and the Operator, and is protected in accordance with the Privacy Policy and applicable legislation. 

3.2 Types of accounts 

The Platform allows two main categories of accounts: 

• Individual accounts – created directly by Users who are natural persons (e.g., students, pupils, teachers), based on their own personal data; 

• Institutional accounts – allocated by a partner educational institution, which may request multiple accounts for designated users (e.g., students of the institution). These accounts may be centrally managed by an administrative officer designated by the institution, based on a contractual agreement concluded with 8BYTES DIGITAL VENTURES SRL. 

In both cases, each User is obligated to provide real, accurate, and up-to-date information at the time of registration. The Operator reserves the right to suspend or delete accounts registered with false or incomplete data. 

3.3 Confidentiality of authentication data 

The User is responsible for maintaining the confidentiality of their access data (email and password) and for all activities carried out in their account. Sharing the account with third parties or using another person’s account is prohibited. 

In the event of suspected unauthorized access, the user is obligated to immediately notify the eStudent AI team at the official contact address, so that necessary measures may be taken (password reset, temporary lock, access deletion, etc.). 

3.4 Access security and account recovery 

The Operator implements advanced technical measures for account protection, including: 

• password encryption; 

• CAPTCHA-type verifications; 

• password recovery functionalities via email; 

• two-factor authentication (2FA), in future versions of the application. 

Access to the account is granted exclusively through the Application’s official channels (mobile interface or web platform, as applicable). 

Chapter 4 – Use of the Application 

Users of the Application, whether as natural persons or as representatives of an institution, undertake to use the Platform exclusively for educational purposes, in accordance with the applicable legal provisions and these Terms. 

By using the Application, each User declares that they understand and accept the following obligations and restrictions: 

4.1 Compliance with applicable legislation 

Users undertake to use the Application in a legal, ethical, and responsible manner, in compliance with all applicable national and European laws. The use of the Platform is prohibited for activities that: 

• contravene public order or good morals; 

• promote violence, discrimination, defamation, harassment, extremism, or incitement to hatred; 

• violate legislation in the field of education, data protection, copyright, competition, or consumer protection. 

The Operator reserves the right to suspend, restrict, or close the accounts of users who use the Application in an abusive manner or contrary to its declared educational purpose. 

4.2 Copyright and intellectual property 

Users undertake not to upload, distribute, copy, modify, reproduce, or make available to third parties materials that: 

• are protected by copyright; 

• belong to third parties (e.g., institutions, authors, colleagues), without holding the right or permission to use them; 

• contravene intellectual property regulations. 

All intellectual property rights over the Application, including but not limited to the source code, software architecture, graphic interface, trade name, trademark, AI functionalities, and database structure, are and shall remain the exclusive property of 8BYTES DIGITAL VENTURES SRL or its licensors. 

Users do not acquire any ownership rights over the Application and are not permitted to: 

• copy, modify, distribute, transmit, publish, reproduce, create derivative works from, transfer, or exploit the Application in any way; 

• perform reverse engineering or attempt to extract the source code. 

Any unauthorized use of elements protected by copyright entails the legal liability of the user. 

4.3 Prohibition of illegal or harmful content 

It is strictly prohibited to upload, distribute, generate, or store within the Application any type of content that: 

• contains illegal, defamatory, obscene, discriminatory, or harmful elements; 

• contains malicious programs (viruses, trojans, code that compromises system security); 

• infringes the rights of other users, institutions, or third parties; 

• violates the confidentiality of personal data or sensitive information. 

The Operator reserves the right to delete content that contravenes these provisions and to take any measures necessary to protect the integrity of the platform and the safety of other users. 

4.4 Confidentiality and user responsibility 

Each User is fully responsible for: 

• maintaining the confidentiality of account access data (email and password); 

• the accuracy of information entered into the Platform; 

• the activity carried out in their own account, regardless of the device used. 

The Application may not be used for sharing the account with third parties or for simultaneous access by unauthorized persons. In the event of a security breach or suspected unauthorized access, the user is obligated to immediately notify the eStudent AI support team. 

4.5 User content management policy 

All files and documents uploaded by Users to the Application are considered confidential and are protected by appropriate technical measures for storage and access. 

Content is accessible only to: 

• the User who uploaded it; 

• the Application’s artificial intelligence system, in order to provide content analysis and generation functionalities; 

• authorized technical personnel, exclusively for maintenance or diagnostic purposes, in compliance with the principle of necessity. 

It is prohibited to upload content that: 

• contains personal information of other persons without their consent; 

• is intended for unauthorized dissemination; 

• is likely to negatively affect the reputation, privacy, or rights of others. 

Chapter 5 – Data Deletion Policy 

The Application offers users the possibility to manage their personal data and generated content, in accordance with data protection principles and the provisions of Regulation (EU) 2016/679 (GDPR). Data deletion is carried out in a controlled, secure, and verifiable manner, depending on the type of data and the applicable legal bases. 

5.1 Initiating the deletion process 

Any User has the right to request the deletion of their account and associated data through the dedicated function in the Application or through a request sent to the support team. The request will be processed within a reasonable timeframe, generally within a maximum of 30 calendar days, with written confirmation sent to the user. 

The deletion process includes a preliminary identity verification, to prevent abusive or unauthorized deletions. Identity confirmation may involve sending a verification email, answering a security question, or authenticating in the application. 

5.2 Data deleted upon account closure 

Following confirmation of the request, the following categories of data will be deleted: 

• identification data (last name, first name, email address, phone number, postal address – if provided); 

• files uploaded by the user to the platform; 

• notes, conversations, and AI responses associated with the account; 

• the personalized account structure (preferences, labels, thematic organization); 

• session history and application action logs (non-anonymized logs). 

After completion of the procedure, the data is completely and irreversibly removed from the active databases. 

5.3 Exceptions – Data retained temporarily or as required by law 

Certain categories of data cannot be deleted immediately, as they are necessary for compliance with legal obligations or for the defense of the Operator’s rights. These include: 

• invoices and payment history, which are retained for a period of 10 years, in accordance with applicable tax legislation in Romania (e.g., Accounting Law no. 82/1991); 

• technically anonymized data, used exclusively for statistical analyses or audits, which cannot lead to the identification of the person; 

• error logs and technical data regarding Application performance, retained for a limited period, strictly for improvement and security purposes. 

After the expiration of the legal retention periods, these data will also be deleted or irreversibly anonymized. 

5.4 Relationship with partner institutions 

In the case of accounts created through an educational institution (e.g., university, high school), the account deletion request may also require notification of the institutional administrator, depending on how access was granted. Users should take into account any internal policies of the institution regarding the archiving or retention of educational data, in which case the deletion request will apply only to data controlled by the Operator. 

5.5 Security and auditability of deletion 

The Operator guarantees that data deletion is carried out through documented, automated, or manual procedures that comply with applicable security standards, including: 

• removal of data from all active and backup databases, within a reasonable timeframe; 

• traceability of the deletion operation in system logs (audit); 

• informing the user of the completion of the procedure. 

Chapter 6 – Payment Processing 

Users may access additional functionalities of the Application by purchasing pricing plans, premium features, or service packages, on a monthly subscription, annual subscription, or one-time payment basis, as applicable. The processing of these payments is carried out securely through third parties contracted by 8BYTES DIGITAL VENTURES SRL, in accordance with international data protection standards and applicable national regulations. 

6.1 Accepted payment methods 

Payments made within the Application are processed through the following external platforms: 

• Stripe – used for processing payments made directly in the application or through the web interface (bank card, Apple Pay, Google Pay, etc.). Stripe is compliant with the international PCI DSS (Payment Card Industry Data Security Standard) standard and ensures the complete encryption and security of banking data. 

• Official app stores – for versions distributed through the App Store (Apple) or Google Play Store, payments may be made directly through the respective platform accounts, in accordance with their terms and policies. 

• Enlivy – the integrated invoicing service, which automatically generates and issues tax invoices to users, as applicable, with the possibility of transmitting them to ANAF SPV (Tax Authority’s Virtual Private Space), in accordance with accounting regulations in Romania. 

The Operator does not store and does not have direct access to the bank card data entered by Users. All such data is managed exclusively by authorized payment processors. 

6.2 Data requested for invoice issuance 

For the issuance of tax documents, Users may be requested to provide the following data: 

• Full name (natural persons) / Company name (legal entities); 

• Complete billing address; 

• CNP (Personal Identification Number) or CUI (Tax Identification Code), depending on the User category; 

• Valid email address for sending the invoice. 

Refusal to provide this data may lead to the impossibility of issuing the invoice and, in certain cases, to the impossibility of accessing premium functionalities. 

6.3 Right of withdrawal (Consumers) 

The prices, subscription duration, and essential characteristics of each plan are presented in detail on the Application’s pricing page before the completion of the purchase, in accordance with Government Emergency Ordinance 34/2014, Art. 6. 

In accordance with consumer protection legislation, Users who are natural persons benefit from a period of 14 calendar days from the date of purchase of a subscription or paid package, during which they may request withdrawal from the contract and reimbursement of the amount paid. 

The right of withdrawal does not apply if, at the time of purchase, the user has expressly consented to the commencement of the execution of the digital service before the expiration of the 14-day period AND has confirmed that they thereby lose the right of withdrawal. If the user has benefited from a free trial with automatic transition to a paid plan, they were informed and accepted this transition in advance. The 14-day period is calculated from the date of the first effective charge. 

In the event of exercising the right of withdrawal, the amounts paid shall be refunded within a maximum of 14 calendar days from the date of receipt of the request, through the same means of payment used by the consumer (unless otherwise agreed), without any fee or additional cost on the part of the Operator. 

Withdrawal requests must be sent by email to the address [email protected], and the eStudent AI team will analyze each request individually and communicate the decision within a maximum of 10 business days. 

6.4 Payment data security 

The Operator takes technical and organizational measures to ensure the protection of Users’ financial data, including: 

• processing of payments exclusively through PCI-DSS compliant platforms; 

• encryption of communications through SSL/TLS protocol; 

• periodic security audits on API integrations; 

• restricted personnel access to any data related to payments and invoicing. 

No employee of the Operator will ever request bank card data or authentication codes via SMS. If the User suspects a fraud attempt or a security breach, they are kindly asked to immediately contact the Operator’s technical team. 

Chapter 7 – Data Security 

8BYTES DIGITAL VENTURES SRL undertakes to protect the personal and educational data of users by implementing appropriate technical and organizational measures, in accordance with Regulation (EU) 2016/679 (GDPR), international IT security standards, and best practices in the field. 

7.1 Basic principles 

Data security is an essential objective in the operation of the Application, and all components of the eStudent AI digital infrastructure are designed and operated on the basis of the following principles: 

• Confidentiality – access to data is permitted only to authorized persons; 

• Integrity – data is maintained in its original form and cannot be altered without authorization; 

• Availability – data can be accessed by the user securely at any time. 

The IT systems used are periodically audited and updated to prevent risks of breach, accidental loss, unauthorized access, malware, or abusive actions. 

7.2 Technical measures implemented 

For the protection of personal data and uploaded content, the Operator implements an extensive range of technical measures, including: 

• Data encryption both in transit (via HTTPS/SSL) and at rest (in Firebase, Stripe, Enlivy); 

• Access control – internal access to databases is strictly limited to authorized personnel, based on the “need-to-know” principle; 

• Secure authentication through Firebase Authentication, with encrypted passwords and the possibility of enabling two-factor authentication (2FA); 

• Automatic detection of abnormal behavior through integrated error monitoring systems (Firebase Crashlytics); 

• Cloud infrastructure protection provided by Firebase (Google), ISO/IEC 27001 certified and SOC 2 compliant. 

All data is stored in certified data centers in the European Union or the EEA, without transfers to non-GDPR jurisdictions. 

7.3 Organizational measures 

Beyond technical protection, the Operator also adopts a series of internal organizational security measures, including: 

• training of personnel on data protection and responsibility in handling data; 

• signing of confidentiality agreements with all collaborators involved in the development and maintenance of the application; 

• access management through distinct and auditable roles; 

• internal procedures for responding to security incidents, including notification of competent authorities and affected users, pursuant to Art. 33 and 34 of the GDPR. 

7.4 Backup and recovery 

The Operator ensures the performance of automatic and regular database backups, in accordance with Firebase documentation and best practices for operational continuity. These backups enable data restoration in the event of unforeseen events (e.g., hardware failures, system errors, cyberattacks). 

7.5 Limitation of third-party access 

Access to User data by third parties is strictly regulated and permitted only under the following conditions: 

• when absolutely necessary for the provision of a service (e.g., payment processing through Apple or Stripe, invoice issuance through Enlivy); 

• when the third party acts as a processor pursuant to Art. 28 GDPR and has a valid contract with 8BYTES DIGITAL VENTURES SRL; 

• when there is a legal obligation (e.g., request from competent authorities); 

• when there is explicit consent from the user. 

No contractual partner is permitted to use User data for their own purposes, marketing, or profiling, without express authorization. 

Chapter 8 – Limitation of Liability 

The eStudent AI Application is designed as a digital support tool in educational activity, offering users the possibility to interact with artificial intelligence functions, organize academic content, and benefit from automated functionalities. However, 8BYTES DIGITAL VENTURES SRL, as Operator, does not guarantee the infallible or exhaustive nature of automatically generated content or of the functionalities available in the application. 

The User accepts that the use of the Application is at their own risk, and the services offered are provided “as is,” without any express or implied guarantee regarding accuracy, usefulness, or academic results obtained. 

8.1 Limitation of liability for AI content 

The Platform integrates an artificial intelligence-based assistance system, which generates responses, summaries, explanations, or questions based on data received from the user. Although technological efforts are aimed at accuracy and relevance, these functions may generate errors, omissions, or results that do not meet academic requirements. 

8BYTES DIGITAL VENTURES SRL assumes no liability for: 

• any content errors or inaccuracies of AI-generated responses; 

• the use by users of erroneous information in an academic, professional, or legal context; 

• any damages resulting from the interpretation or application of automatically generated content. 

Users are encouraged to treat AI content as a complementary tool and to always verify it with official sources or teaching staff. 

8.2 Limitation of liability for improper use 

8BYTES DIGITAL VENTURES SRL shall not be held liable for: 

• any direct, indirect, incidental, special, or consequential damages caused by the use or inability to use the Application; 

• loss of data, profit, academic opportunities, or reputation; 

• impairment of the functioning of the user’s device or other applications as a result of interaction with the platform; 

• the consequences of unauthorized, abusive, or use contrary to these Terms. 

Users are obligated to use the Application only for legal, educational purposes and in compliance with the standards of conduct provided in this document. In the event that the user violates these provisions, they shall be personally liable for damages caused to the platform, other users, or third parties. 

8.3 Limitation of liability in relation to third parties 

8BYTES DIGITAL VENTURES SRL assumes no responsibility for the content, accuracy, or policies of external services integrated into the Application (e.g., Stripe, Firebase, Enlivy, Apple App Store, Google Play), including in the case of errors arising from their malfunctions. 

Any malfunctions of third-party services that temporarily affect the use of the application do not entitle the user to compensation, penalties, or financial redress, except where such limitation is prohibited by law. 

Chapter 9 – Modification of Terms 

8BYTES DIGITAL VENTURES SRL reserves the right to periodically update, modify, or replace these Terms, to reflect legislative changes, technological developments, updates to the services offered, or changes in contractual relationships. 

Modifications shall be considered valid from the date of publication of the revised version in the Application and/or on the official website. In the case of substantial modifications, users will be notified by: 

• notification in the Application; 

• email, if available; 

• informational banner visible at login. 

Continued use of the Application after the notification date shall be considered tacit acceptance of the new provisions. If the user does not agree with the modifications made, they have the right to close their account at any time, in compliance with the provisions of Chapter 5 regarding data deletion. 

Chapter 10 – Account Termination 

Users may request account termination at any time, either through the dedicated functionality in the Application or by sending a request to the eStudent AI team. 

8BYTES DIGITAL VENTURES SRL also reserves the right to suspend or close accounts that: 

• have been created with false or incomplete data; 

• are inactive for a prolonged period, under the conditions specified contractually (for institutional accounts); 

• have been used in an abusive, illegal manner or contrary to these provisions; 

• cause prejudice to other users, the Application, or the reputation of eStudent AI. 

In the event of account closure by the Platform, the User will be notified at least 3 days in advance, except in situations requiring immediate blocking (e.g., illegal content, fraud attempts, cyberattacks). 

After account closure, data will be deleted or retained only to the extent required by law, in accordance with the Privacy Policy and Chapter 5. 

Chapter 11 – Applicable Law and Dispute Resolution 

These Terms are governed by the applicable legislation of Romania and the relevant regulations of the European Union, in particular those regarding consumer protection, electronic commerce, data protection, and copyright. 

Any dispute arising between the User and 8BYTES DIGITAL VENTURES SRL in connection with the use of the Application shall be resolved amicably, through written communication sent to [email protected]. 

If amicable resolution is not possible, jurisdiction shall lie with the courts in Romania located in the area of the operator’s registered office (8BYTES DIGITAL VENTURES SRL), except where the law requires a different jurisdiction in favor of the consumer. 

Individual Users may alternatively contact: 

• National Authority for Consumer Protection (ANPC) — www.anpc.ro 

• ADR entities (Alternative Dispute Resolution) authorized pursuant to Law no. 158/2015 

• ODR Platform (Online Dispute Resolution) of the European Commission — https://ec.europa.eu/consumers/odr/ 

Chapter 12 – Force Majeure 

8BYTES DIGITAL VENTURES SRL shall not be liable for the non-performance of its contractual obligations in the event of force majeure, as defined by the Romanian Civil Code and relevant case law. 

The following are considered cases of force majeure, without limitation: natural disasters, pandemics, fires, earthquakes, wars, large-scale cyberattacks, acts of public authorities, failures of global networks, or other unforeseeable and insurmountable events. 

During the force majeure event, the affected obligations are suspended, without penalties or damages. The affected party shall notify the other party within a maximum of 5 business days of the occurrence of the event. 

Chapter 13 – Final Provisions 

These Terms constitute a complete legal agreement between the user and 8BYTES DIGITAL VENTURES SRL regarding the use of the eStudent AI application. The Privacy Policy and any specific contractual agreements form an integral part of this document. 

If any of the provisions of this document proves to be null or unenforceable, the remaining provisions shall remain valid and applicable. 

The User has the right to request, through accessible means, a copy of these Terms at any time. 

For questions, complaints, or requests regarding these Terms, users may contact the eStudent AI team at the email address [email protected].